Increased Call Abandonment Rates

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Contacting invalid or incorrect numbers leads to higher call abandonment rates, frustrating both the business and legitimate customers trying to reach the company.

5. Strained Resources
Time and resources spent managing non-compliant phone Phone Number List number lists could be better invested in strategic initiatives that drive growth and customer engagement.

Best Practices for Verifying Phone Number Lists
To mitigate risks and ensure compliance, businesses must adopt best practices for verifying phone number lists. Here are key strategies:

1. Implement a Consent Management System
Develop a comprehensive consent management system that tracks how, when, and why consent was obtained. This system should allow businesses to manage and store consent records securely. Regularly review and update consent to ensure compliance with evolving regulations.



2. Utilize a Phone Verification Service
Employ third-party phone verification services that can validate phone numbers in real time. These services can determine whether a number is active, verify its format, and assess its associated carrier, thus ensuring that marketing efforts target valid and reachable numbers.

3. Regularly Update Phone Number Lists
Establish a routine process for reviewing and updating phone number lists. This may include purging inactive numbers, removing duplicates, and validating existing numbers against current regulatory requirements.